About ISM

In 2008 like-minded craftsmen came together to form a network of highly skilled furniture repair specialists that provide national coverage and uniform pricing.

With over 100 time served furniture technicians on the road, we can address and resolve furniture damage issues in a timely and efficient manner.

We will put the customer first and ensure their journey to resolution is a smooth one.

Why Choose ISM?
Our Job Management System (JMS) provides job status updates in real time along with full analysis capabilities. This allows you to monitor the reasons for furniture damage and take evidence based steps to improve design, materials, transportation.

A network of owner managed businesses with customer service as their top priority.
We have workshops to carry out repairs where it is not practical to do so in the customers home or the retail store.

Knowledge of where to source parts if they are difficult or can’t be obtained from the OEM.
Consistent high standard of performance across the network.

Area of Operations
• Upholstery 
• Cabinets 
• Bed & Mattress

Here's what one of our customers had to say:

“ISM is hands down the most professionally managed and competent group of technicians in our industry. Despite their surge in popularity as a provider their service to us has not faltered. Please keep up the good work.” Rob Davies, Himolla Polstermöbel